How-to
Configure your online booking page
Set the title and message on your public booking page, choose when clients or students can schedule, and decide which booking requests need review.
Before you begin
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Create the locations and services you want to offer.
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Turn on Bookable online for each service that should appear on the public page.
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Set the booking timezone and weekly hours under Availability.
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Decide whether requests should be approved manually or accepted automatically.
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The services you intend to offer online
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The timezone and weekly schedule shown in Availability
Customize the booking-page content
- Open Settings.
- Select Online Booking.
- Enter the Page title clients or students should see.
- Add a Page subtitle with any short booking instruction they need before choosing a service.
Review and copy the booking link
- Review the path in the booking URL.
- Use the copy control beside the complete URL to preview the saved page.
Important: Changing the path changes the public booking URL. Open the new link before replacing a link you have already shared.
Set booking and cancellation rules
Under Booking & Cancellation Policies:
- Enter the cancellation policy you want clients or students booking to see.
- Choose a Minimum cancellation time.
- Set how many hours before the start time a client or student can schedule.
- Set how many months into the future a client or student can schedule.
Choose how booking requests are handled
Under Booking Requests, select one of the labels shown in the interface:
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Manually approve all bookings
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Manually approve new client bookings
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Auto-accept all bookings
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Choose Manually approve all bookings when every request should be reviewed.
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Choose Manually approve new client bookings when requests identified as new clients should be reviewed.
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Choose Auto-accept all bookings when requests should not wait for manual approval.
Save and preview the page
- Select Save Changes.
- Select the copy control beside the full booking-page URL.
- Open the copied link in a new browser tab.
- Review the page title, subtitle, services, available times, and cancellation policy.
The public page guides clients or students through Service, Date & Time, and Your Info before they submit a booking. Check each stage, not only the page title.
If the preview is not correct
- If the old title, subtitle, or policy appears, reload the public page. If it is still out of date, return to Online Booking and review the saved values.
- If a service is missing, open Services and make sure Bookable online is enabled for that service, then review the service's availability and booking settings.
- If no dates or times are available, review the timezone and weekly hours in Availability.
- If the wrong location is shown, open the service and check Location of service.
Set the title and message on your public booking page, choose when clients or students can schedule, and decide which booking requests need review.
