Overview

Bookings overview

Use Bookings to review the calendar, find requests by status, and open your booking settings.

Open Bookings

  1. Sign in to iSpeax.
  2. Select Bookings in the left navigation.

The booking calendar opens to the current date range.

Understand the booking status summaries

The top of Bookings displays four status summaries:

  • Pending
  • Approved
  • Declined
  • Cancelled

Select a status to review the records in that group. When the list contains multiple records, use Search by name or email to narrow it.

When a public request needs manual approval, it appears under Pending. Approving it removes it from Pending Bookings, increases the Approved count, and adds the booking to the calendar. See Review and approve a booking request for the steps.

Move through the calendar

  • Use the left and right arrows to move to an earlier or later date range.
  • Select Today to return to the current date.
  • Select Week, Month, or List to change the layout.

Month groups calendar items by date and can display a link such as +4 more when a day contains additional items. List displays scheduled items in rows with information such as status, time, service, and notes.

Read the client or student, date, time, service, and status before opening or changing a calendar item.

Use the booking shortcuts

  • Copy Booking Link copies the practice's public booking URL. A checkmark confirms the copy action.
  • Booking Settings opens Online Booking in Settings, where you can manage the public page, URL, booking rules, cancellation policy, and request mode.

Use the related articles for complete steps.

Protect booking information

Bookings can display names, email addresses, appointment dates and times, services, locations, notes, and request statuses.

  • Confirm the name of the client or student, along with the date, time, service, and status, before taking action.
  • Do not publish or forward calendar screenshots that contain identifying information.

If a booking is missing

  • Select Today if the calendar is showing another date range.
  • Check Week, Month, and List.
  • Review the relevant status summary, especially Pending or Approved.
  • Check the calendar date and your booking timezone.
  • If the public page is missing a service or time, review Booking Settings, Availability, Services, and Locations.

Use Bookings to review the calendar, find requests by status, and open your booking settings.

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